Privacy Policy

1. Introduction

VYVE Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Billing and payment information
• Health and fitness data (with your consent)
• Dietary preferences and restrictions
• Emergency contact information

Automatically Collected Information

When you use our services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your membership and payments
• Personalize your fitness and nutrition programs
• Send you important updates and promotional communications
• Respond to your inquiries and customer service requests
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operations (payment processing, analytics, email services)
• Trainers and Nutritionists: To deliver personalized programs (with your consent)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and limited access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Withdraw consent for data processing

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After termination, we may retain certain information for legitimate business purposes and legal compliance.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: